March 2014, The international giant TeleTech acquired Sofica
Founded in 2004 and supported by Rosslyn Capital Partners, Sofica has evolved as the most prominent independent business process outsourcing (BPO) provider in Bulgaria. Some ten years after its establishment, Sofica Group was acquired by the NASDAQ listed TeleTech. TeleTech is a leading global provider of analytics-driven, technology-enabled customer engagement solutions.
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